Thank you for choosing MOH Lagos. Every garment we create is thoughtfully designed andintentionally crafted using reclaimed textiles. Due to the unique and limited nature of ourcollections, we encourage customers to review product details, measurements, and careinstructions carefully before placing an order.

We accept returns only under the following circumstances:

To request a return, please contact us within 48 hours of receiving your order by emailingsupport@mohlagos.com or messaging us via WhatsApp 08182387092. Kindly include yourorder number, photographs of the item, and a brief description of the issue.

Approved returns must be shipped back within 7 days of approval.

We believe in extending the life of every garment. If your MOH Lagos piece requires minorrepairs or restoration due to normal wear, we’re happy to assess it and offer repair or recraftingservices where possible. Together, we can ensure your garment continues to be worn and lovedfor years to come.

For hygiene and quality reasons, we do not accept returns or exchanges for:

Because our garments are created from reclaimed textiles, slight variations in colour, texture,and fabric composition are part of the design and are not considered defects.

If you receive a damaged or incorrect item, we will gladly offer:

If no replacement is available due to the limited-edition nature of the garment, you may choosea store credit or a refund.

Refunds are issued only when:

Approved refunds will be processed to the original payment method within 7–10 business daysafter the returned item has been received and inspected.

Shipping charges are non-refundable unless the error was made by MOH Lagos

Orders may be cancelled within 24 hours of purchase, provided production or shipping has notbegun.

Once production has commenced for made-to-order or personalised items, cancellations cannotbe accepted.

Customers are responsible for return shipping costs unless:

We recommend using a trackable shipping service, as MOH Lagos cannot be responsible foritems lost during return transit.

If you have any questions regarding this policy or your order, we’d love to help.